Tennis Score Keeper - Privacy Policy
Introduction
Tennis Score Keeper is a product provided by Hangzhou Xinbei Time Software Co., Ltd. ("we", "us", or "our"). When you use our services, we may collect and use information related to you. This Privacy Policy explains how we collect, use, store, and share that information, as well as the ways we help you access, update, control, and protect it.
This Privacy Policy is closely related to the software and services you use. Please read it carefully and make choices you consider appropriate by following the guidance in this policy when necessary. We aim to explain relevant technical terms in a clear and concise way so they are easy to understand.
By using or continuing to use our services, you agree that we may collect, use, store, and share your information in accordance with this Privacy Policy.
If you have any questions about this Privacy Policy or related matters, please contact us at tennis@xinbeitime.com.
1. Information We Collect
Under applicable laws and regulations, we only process information necessary for the functions of our product. If you do not provide the relevant information, you may not be able to register as a user, enjoy some of our services, or obtain the intended result of those services.
- Account information. With your explicit consent, we collect your mobile phone number for account registration and login.
- Device information. To keep the software and services running securely, we collect device information for positioning, statistics, analysis, and service optimization. Device information may include device model, network identifiers, network access information, and Android ID. On some mobile devices this may be described as "phone information", but it does not mean that the app collects your communication content or private information you actively input. To ensure that one user can access our product on only one device at a time, we collect unique device identifiers such as IMEI, Android ID, DEVICE ID, IDFA, SIM IMSI, OAID, SSID, and BSSID.
- Log information. During your use of the service, we generate logs to ensure service stability and security and to help diagnose issues.
On Android, in order to support professional subscription payments, we integrate the Alipay SDK with the following details:
- SDK name: Alipay Client SDK.
- Service type: Alipay payment.
- Types of information collected: changeable device identifiers, basic device information, installed application list, and network information.
- Privacy policy: https://opendocs.alipay.com/open/54/01g6qm
2. Information Storage
2.1 Storage methods and retention period
- We store your information securely, including local storage used by the app, databases, and server logs.
- As a rule, we retain personal information only for as long as necessary to fulfill service purposes or as required by laws and regulations.
2.2 Storage location
- We store personal information collected within mainland China on servers located within mainland China in accordance with applicable laws and regulations.
- At present, we do not store your personal information across borders. If cross-border transmission or storage becomes necessary in the future, we will inform you of the purpose, recipient, safeguards, and possible risks, and obtain your consent where required.
2.3 Notice when products or services stop operating
- If our product or service stops operating, we will notify you by announcement, SMS, or other reasonable means, and will delete or anonymize your personal information within a reasonable period unless otherwise required by law.
3. Information Security
We use various security technologies and procedures to prevent the loss, misuse, unauthorized access, or disclosure of information. For example, in some services we use encryption technologies such as SSL to protect the personal information you provide. However, please understand that due to technical limitations and possible malicious methods, no security measure can guarantee one hundred percent security on the internet. You should also understand that the systems and communication networks you use to access our services may encounter issues beyond our reasonable control.
4. How We Use Information
We may use the information collected while providing services to you for the following purposes:
- Providing services to you;
- Identity verification, customer support, security protection, fraud monitoring, archiving, and backup while we provide services, so as to ensure product and service security;
- Helping us design new services and improve existing services;
- Software authentication or software upgrade management;
- Inviting you to participate in surveys about our products and services.
5. Information Sharing
At present, we do not proactively share or transfer your personal information to third parties. If we need to share or transfer your personal information to a third party in the future, we will either obtain your explicit consent directly or ensure that the third party does so.
We do not share information that can identify you personally, such as your name, with partners unless you have clearly authorized us to do so.
We do not publicly disclose the personal information we collect. Where disclosure is required, we will inform you of the purpose, the type of information involved, and any potentially sensitive information, and obtain your explicit consent where required.
As our business develops, we may participate in mergers, acquisitions, asset transfers, or similar transactions. We will notify you of relevant circumstances and continue to protect your personal information in accordance with applicable laws and a standard no lower than that required by this policy, or require any new controller to do the same.
According to relevant laws, regulations, and national standards, we may share, transfer, or publicly disclose personal information without prior authorization in the following situations:
- Directly related to national security or defense security;
- Directly related to public safety, public health, or major public interests;
- Directly related to criminal investigation, prosecution, trial, or enforcement of judgments;
- Necessary to protect the life, property, or other major legitimate rights and interests of you or other individuals where it is difficult to obtain consent;
- Personal information that you have voluntarily disclosed to the public;
- Information collected from legally disclosed public sources such as lawful news reports or government information disclosures.
6. Your Rights
In accordance with relevant Chinese laws, regulations, standards, and common practices in other countries and regions, we safeguard your right to exercise the following rights over your personal information.
(1) Access your personal information
You have the right to access your personal information, except where otherwise provided by laws or regulations. If you wish to exercise this right, you may log in to your account and directly view the information in your account settings.
(2) Correct your personal information
If you discover that the personal information we process about you is inaccurate, you have the right to request correction. You may submit a correction request by email, and we will respond within 15 days. Our contact email is tennis@xinbeitime.com.
(3) Delete or cancel your account
You have the right to cancel your account. After cancellation, we will delete information related to you. If deletion is technically difficult to achieve, we will anonymize the information or stop processing it other than storage and necessary security protection measures, unless otherwise required by law. You may log in to your account and go to the account settings page to cancel your account.
7. Changes
We may revise the terms of this Privacy Policy from time to time. When changes occur, we will notify you of the updated Privacy Policy during version updates and tell you the effective date. Please read the updated Privacy Policy carefully. If you continue using our services after the update takes effect, it means that you agree to the updated handling of your personal information.
8. Protection of Minors
We encourage minors to ask their parents or guardians to read this Privacy Policy and recommend that minors seek the consent and guidance of their parents or guardians before submitting personal information.